Australia’s solar pioneer retains category’s most satisfied customers for third year running.
Australia’s original solar brand, Solahart, has once again cemented its industry-leading position for customer satisfaction in the 2025 Canstar Blue Hot Water Systems category, outperforming seven other rated brands.
This achievement marks Solahart’s third consecutive year of being awarded ‘Most Satisfied Customers’ for Hot Water Systems, bringing its total to five wins, including previous accolades in 2019 and 2020.
Canstar Blue is one of Australia’s best-known and respected comparison sites, with its awards program helping customers make better informed purchasing decisions when comparing providers since 2010.
Over the past six years, Solahart has received eight Canstar Blue Award badges across Hot Water Systems and Solar Installer categories, reflecting its ongoing commitment to customer care and quality performance.
Since 1953, Solahart has carved the way towards a renewable-led future, installing more than one million solar water heaters worldwide and over one million solar power panels across Australia.
Solahart Industries General Manager, Stephen Cranch, said, “Our team and dealer network are the heart of Solahart. Their knowledge and passion for helping more Australians make the switch to solar continue to drive our success and distinguish us from the rest of the market. Seventy years on, we wouldn’t be here without the team’s dedication to putting customers first.”
Recognised for exceptional customer satisfaction
The Canstar Blue ‘Most Satisfied Customers Awards’ is based on feedback from real customers who have purchased, used and serviced products.
The Hot Water Systems award ranking was determined via a survey that asked consumers to rate their overall satisfaction between zero (extremely dissatisfied) and 10 (extremely satisfied) across four classifications.
Solahart achieved five stars for “overall satisfaction” for the third year running, outperforming competitors across “value for money”, “features and functionality” and “performance”.
“At Solahart, we’re here for every stage of the journey from onsite assessments, bespoke system designs and installation to ongoing service, and this Canstar Blue award is a testament to that end-to-end support and product standards,” Stephen said.
Leading the charge towards energy independence
Alongside its celebrated commitment to customer experience, Solahart continues to pioneer innovative technology to help Australians transition to renewable energy.
Its comprehensive range of smart solar products includes solar hot water, heat pump water heaters, solar power, and battery storage systems. All Solahart products have been designed and manufactured to withstand even the harshest Australian conditions.
According to Mr Cranch, as the country moves towards clean electrification, solar is no longer a nice-to-have feature, but a fundamental expectation. With new government incentives and rebates available across the country, more households can tap into savings with solar.
“After a year of significant energy price increases nationwide, renewable solutions give residents an immediate way to reduce grid reliance and take control of rising power costs. It’s no wonder more Australians are seeing the long-term investment potential solar offers,” he said.
About Solahart
For over 70 years, Solahart has been Australia’s solar pioneer, installing well over 1 million solar water heaters worldwide and over 1 million solar power panels in Australia alone. Australians can rely on Solahart to help them build their smart energy future.
Solahart offers a comprehensive range of innovative and adaptive smart solar products, including solar hot water, heat pump water heaters, solar power systems, and battery storage systems. All Solahart products have been designed and manufactured to withstand even the harshest Australian conditions.
Customers can grow their solar plans, piece by piece, with Solahart to capture and store more energy from the Australian sun, save on their energy bills, actively contribute to a more sustainable future and help stabilise the grid. For further information, visit www.solahart.com.au.
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