AI can make fast decisions – but can you trust them?

Every day, AI is making choices that shape lives, industries and the future. But can we trust those choices?

Organizations are making huge investments in AI, and it’s changing how decisions are made. But without clear results and proven value, investing in these technologies may be a failure. In fact, 42% of data scientists report that their models are never used by decision-makers – a clear disconnect between insight and action.

The bridge between technology and true results? Decision intelligence. It’s a framework that blends trustworthy data, capable technology, human judgment and strong governance into decisions that are not only fast, but also fair, transparent and effective.

As AI agents make the leap from simple creators to dynamic sidekicks –working with us, making choices, and even taking action – the big question pops up: How do we ensure their decisions are smart, responsible and easy to understand?

The answer lies in fitting all the AI puzzle pieces together so organizations can make bold, trustworthy decisions that really work in the real world.

What it takes to make AI decisions you can trust

1. Data you can believe in

AI is only as strong as the information it runs on. That means data must be accessible, accurate, well-governed and ready when needed. Without trust in the data, trust in the decision is impossible.

2. Models you can explain

Performance matters, but so does clarity. The best AI models are transparent enough for decision-makers to understand, adaptable to changing conditions and aligned with real business goals.

3. Deployment you can scale and monitor

The final step is where many organizations stumble – turning an AI model into a consistent, repeatable decision-making process that’s fast, compliant and accountable. That requires real-time monitoring, automation and clear governance to keep decisions reliable over time.

Bringing it all together

This is where SAS® Viya® comes in. It is a cloud-native, end-to-end data and AI platform that supports the entire decisioning process and makes development easier. It boosts productivity with tools that are friendly for everyone on your team.

• Manage data efficiently with built-in automation, no-code tools and governance.
• Explore and model with flexibility, supporting code, low-code, or no-code approaches.
• Deploy at scale with confidence, operationalizing analytics across the organization while maintaining

Research from The Futurum Group found that organizations using SAS Viya see dramatic productivity gains at each stage of the data and AI life cycle.

• Data engineers are 16 times more productive accessing, preparing and governing data with Viya.
• Data scientists are 3.5 times more productive building, optimizing and validating models.
• MLOps engineers are 4.5 times more productive automating, monitoring and retraining models.
• Business analysts and other non-technical staff can complete 86% of data life cycle tasks using Viya, compared to 56% in the commercial environment and 47% in the non-commercial environment.

The bottom line

In this age of AI, speed may help you keep up, but trust decides who wins. When you combine reliable data, explainable models, scalable deployment and strong governance, decision intelligence turns AI from a promising tool into a dependable partner.