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10 Years Later, I’m Still Surprised This Acclaimed Sitcom With 93% On RT Wasn’t Much Bigger

Superstore aired for the first time 10 years ago, but I’m still surprised the sitcom wasn’t bigger, especially considering the show’s 93% rating on Rotten Tomatoes. Many of the best sitcoms of all time were underappreciated when they were originally on the air, but, thankfully, these titles typically later found a larger and better audience base years after they ended.

While Superstore developed more of a following on streaming services after it wrapped up in 2021, it was strange that the show didn’t have a more significant viewership before that. From Cloud 9’s ridiculous customers to Amy and Jonah’s relationship in Superstore, I’m shocked the hilarious sitcom wasn’t bigger.

Superstore Got 6 Seasons & Praise, But It Was Never As Big As Other Workplace Sitcoms

Despite The High RT Rating, Superstore Was Never Held In The Same Regard As The Office Or Parks And Recreation

Across its 6-season run, Superstore delivered some hilarious episodes where we followed Cloud 9’s shenanigans. Like many great sitcoms, the show needed some time to find its feet at first, but it eventually got there.

Season 1 wasn’t as strong as the rest of the show, but it was still brilliant in its own way. Despite the show’s stellar ratings and repeated praise, it was never as big as other workplace sitcoms like The Office, for example. However, watching the characters grow and develop over time was still a delight.

Superstore Season

Rotten Tomatoes Rating (July 2025)

Season 1

68%

Season 2

100%

Season 3

100%

Season 4

100%

Season 5

100%

Season 6

95%

Superstore’s character development was massively underrated, and it took several sitcom archetypes and breathed new life into them. For example, the will-they-won’t-they romance between Amy and Jonah wasn’t dragged out for too long, something sitcom audiences often complain about in other titles.

Glenn genuinely cared about his employees and supported them in any situation, regardless of how it would impact him.

Manager Glenn Sturgis was also a unique and different type of character for a sitcom like Superstore. As the boss for a large chunk of the show, Glenn wasn’t your usual retail manager. Glenn genuinely cared about his employees and supported them in any situation, regardless of how it would impact him.

Glenn was also a dedicated father to his many foster children, and, after the birth of his daughter, Rose, ‌he gave up his managerial role in order to spend more time with her. There are many iconic sitcom bosses, but Glenn is one who didn’t get enough attention.

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Dina was another character who broke out of her archetype. She was originally very annoying and a stickler for the rules, very much like The Office’s Dwight Schrute. However, just as Dwight did, Dina later became a more endearing character who was worth rooting for, and her relationship storyline with Garrett ended up being one of the best throughout the show.

Superstore Deserved To Be As Huge As The Office & Parks And Rec

Superstore Had All The Same Qualities As Other Iconic Workplace Sitcoms

The Superstore cheering in the break room during a staff meeting, as they watch something on a screen, in Superstore.

NBC

Considering there has been more than one international remake of Superstore, it’s weird it didn’t get the appreciation it deserved when it was airing. Realistically, Superstore had just as much going for it as other workplace sitcoms like The Office and Parks and Recreation did. Superstore introduced ordinary characters in an everyday setting, followed their day-to-day, and highlighted their respective quirks and oddities.

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The show took the boring and stressful realities of working in retail and made them entertaining, even if the characters themselves didn’t feel the same way. There was also incredible representation in the cast from the very beginning, too. What was particularly odd about Superstore’s legacy, though, was that the retail setting was relatively fresh in the world of sitcoms.

While there had been various other workplace sitcoms before Superstore, no other title nailed the context of retail in the same way. Superstore was both realistic and unrealistic, but this made it even more hilarious, as the moments you’d never expect to happen in real life had actually occurred somewhere.

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Brooklyn Nine-Nine, another popular workplace sitcom, was praised for how it tackled difficult subject matter and the messages it gave audiences. However, Superstore didn’t get this kind of celebration, at least not to the same standards. Mateo being taken by ICE, the way Cloud 9 handled both Amy and Cheyenne’s maternity leave, and the closing down of the store were all incredible subplots.

Why The NBC Series Never Blew Up The Way Other Workplace Comedies Did

Superstore Really Should’ve Been Bigger When It Was Airing

Cloud 9 turns off its lights and closes for good in the Superstore finale.

NBC

It’s hard to say exactly why Superstore didn’t garner the same popularity as other workplace comedies had over the years. It’s possible that St. Denis Medical and Superstore creators Eric Ledgin and Justin Spitzer were lesser-known creators at the time, and Superstore slipped under the radar.

Of course, there weren’t as many notable names in Superstore as there were in The Office or Parks and Recreation. These titles had established stars like Steve Carell and Amy Poehler, and while Superstore’s cast did have America Ferrera, the others weren’t as prominent until after the show ended. For example, Nico Santos didn’t star in Crazy Rich Asians until halfway through Superstore.

Superstore’s sense of humor was quite dark at times, as well. For example, on one Halloween, a dead body was found inside the wall of Cloud 9. Carol’s rivalry with Sandra was rather messed up, too. Carol’s obsession with getting Jerry back and her threatening to kill on Sandra’s wedding day was wild, albeit a ridiculously funny subplot in Superstore.

Superstore’s finale alone should’ve been enough to draw attention to the show, even if the arrival of new viewers was at the very last moment. Superstore’s ending saw the Cloud 9 employees succumb to the fallout of COVID, with the store being shut down and leaving a majority of the characters out of work, which was incredibly relevant in the real world at the time.

While it differed from the likes of The Office in a lot of ways, especially its pacing and structure, Superstore ticked many boxes for a sitcom.

Thankfully, Superstore has gained a bigger following in recent years thanks to streaming services. Since the show ended in 2021, a lot of new fans have discovered Superstore, and many have called for a reboot of the underrated sitcom.

There was plenty of chaos in Superstore, but that was what worked so well about the show. While it differed from the likes of The Office in a lot of ways, especially its pacing and structure, Superstore ticked many boxes for a sitcom.


Superstore TV Series Poster

Superstore

Release Date

2015 – 2021-00-00

Showrunner

Justin Spitzer


  • Headshot Of Ben Feldman

  • Cast Placeholder Image



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